Frequently Asked Questions

zooby kin • zooby WiFi • smarttemp • Extend Warranty 


30 DAY HAPPINESS GUARANTEE! Don't love it? No worries, return your items for a full refund! *excludes shipping and handling*. Please review our return policy and reach out to our Customer Support via email:

General FAQs

• How do I contact Customer Care about my zooby®?

We are more than happy to assist you with your zooby® baby monitor. If you don't see your question in our FAQ's, please reach out to and someone will respond to your inquiries as soon as possible.

Our Customer Care team hours are typically Mon. - Fri. (9 am - 6 pm). We respond promptly and will try to resolve your issue as efficiently as possible. Please note that we are closed on Sat., Sun. & Holidays. 

• How do I become an infanttech distributor?

If you are interested in becoming an authorized infanttech retailer, you must have a valid resale license. Contact:

• How do we feature your product or become a Brand Ambassador?

Thanks so much for your interest in zooby® and smarttemp®! We welcome and appreciate your wanting to share the benefits of our product(s) with your audience! Let's see how we can collaborate. To learn more, please submit your details and media kit to our social media manager

I'm a Retail Buyer and am interested in stocking your product(s). Who should I contact?

Thank you so much for your interest! Please send your request to